Cancellation & Refunds
Last updated 23 September 2026
1. Cancelling your subscription
You can cancel your monthly or yearly subscription at any time by contacting gabrielantony56@gmail.com. Cancellation takes effect at the end of your current billing period — you keep access to your plan until then, and you will not be charged again.
2. First-time subscribers
If Strehl isn't a fit within the first 7 days of your first paid subscription, contact us for a full refund of that first payment — no questions asked.
3. After the first 7 days
Outside the first-7-days window, monthly and yearly subscription fees are non-refundable for the remainder of an already-active billing period. You can still cancel at any time to stop future charges.
4. Founder speaking video credits
Credits purchased for founder speaking videos are refundable only if generation has not yet started on the video in question. Once generation has started, that credit is non-refundable, since generation cost is incurred immediately.
5. Failed or duplicate payments
If you're charged in error — a duplicate charge, or a payment taken after you'd already cancelled — contact us and we'll refund it in full, typically within 5–7 business days to your original payment method.
6. How refunds are issued
Approved refunds are issued to the original payment method via our payment processor (Razorpay or Dodo Payments) and typically appear within 5–7 business days, depending on your bank or card issuer.
7. Contact
For any cancellation or refund request, email gabrielantony56@gmail.com.